Terms of service

Welcome to Cuisivo. By accessing our website and placing an order, you agree to the following Terms of Service.

General Conditions

You must be at least 18 years old or have permission from a parent or guardian to use this website.
We reserve the right to update, modify, or discontinue parts of the website or services at any time.
We may refuse service to anyone in accordance with applicable laws and regulations.

Orders and Payments

All orders are subject to product availability and payment confirmation.
We accept secure payments using major credit and debit cards, PayPal, and other payment methods available at checkout.
If we are unable to fulfill your order, a full refund will be issued to your original payment method.

Shipping and Delivery

We primarily ship within the United Kingdom. Delivery times and options are outlined in our Shipping Policy.
Estimated total delivery time is typically 6–9 business days, including processing and transit.
For international orders, customs duties or import taxes may apply and are the responsibility of the customer.
We are not responsible for delays caused by shipping carriers or customs.

Returns and Refunds

We offer a 30-day return policy with free return shipping and no restocking fees.
For full details, please refer to our Returns & Refunds Policy.

Intellectual Property

All content on this website, including images, text, product descriptions, and branding, is the property of Cuisivo and may not be used or reproduced without prior written permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. While we strive to provide accurate and reliable information, use of this website is at your own discretion.

Privacy and Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the United Kingdom GDPR.

Governing Law

These Terms of Service are governed by the laws of the United Kingdom.

Contact Information

For any questions, please contact us:

Email: support@cuisivo.store
Phone: +44 7481 781397
Address: 167 Hope Street, Leigh, WN7 1NR, United Kingdom